Hospitality Service Skill Set
Hospitality Service Skill Set
(State ID – AE381)
Our hospitality industry is getting back into busy mode and the jobs are out there!
If you’re keen to work in a restaurant, hotel, resort, club, bar or cafe environment, the Hospitality Service skill set is for you. You’ll learn about responsible service of alcohol (RSA), get some barista skills to use commercial machines and make a perfect espresso, communicating effectively and providing quality service to customers including the how to establish rapport with customers and determine and address customer needs, and responding and managing complaints.
You’ll also learn how to process cash and other payments using business technology, and reconcile takings at the end of the service period or day. The skill set also includes infection control and prevention procedures and food safety to ensure you’re working safely.
Course Content:
Students must successfully complete the following units:
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB005 Prepare and serve espresso coffee
- SITHFAB007 Serve food and beverage
- SITXCCS006 Provide service to customers
- SITXFIN001 Process financial transactions
- SITXFSA001 Use hygiene practices for food safety
- HLTINFCOV001 Comply with infection prevention and control policies and procedures
Intake Dates:
TBC
Further Studies:
This skill set provides a pathway to further study in the following qualifications at Stanley College:
- SIT30616 Certificate III in Hospitality
- SIT50416 Diploma of Hospitality Management (Food and Beverage Pathway)
Study Modes
- Face-to-face classroom-based learning
- Practical training and assessment
Course Duration
| Skill Set |
Course Duration^ |
| Hospitality Service Skill Set |
This course is delivered over 9 weeks |
Full Time studies requires students to attend a minimum of 20 scheduled course contact hours per week.
^ Note: Classes are rostered for three days per week. Course duration does not include any holidays, where your schedule includes a term break/holiday, this time will be added to your overall course duration.
Course Entry Requirements
Academic
- Completion of Australian Year 10 or equivalent; OR
- Resume (Mature aged student)
English Proficiency
- Intermediate Level of English
OR
OR
- Other recognised English Language tests such as:
- TOEFL iBT Test Score of 58
- PTE Academic Test Score of 36
- Cambridge English: FCE
- OET Pass Grade
- TOEFL PBT Test Score of 490
- TOEIC 500
Cost
All Skill Sets are only available to local students participating in the Jobs and Skills WA funded program. All Skill sets are Fee Free^ courses.
^Student Tuition Fees – The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees. Eligibility criteria apply. Prices as per the VET Fees and Charges Policy 2021.
Recognition of Prior Learning
Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.
Eligibility
Overall Eligibility
Students may be eligible for a funded course at Stanley College if they have left school, and their primary place of residence is in Western Australia and they are:
- an Australian citizen OR
- a permanent visa holder OR
- holder of visa subclass 309, 444, 785, 790, 820 or 826; OR
- secondary holders of a temporary visa of sub-class 457; OR
- holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790; AND
- candidates must be unemployed or under-employed
Fee Free – Eligibility Criteria
To be eligible* for the program, students must meet one of more of the following criteria for fee free training:
- Persons aged 15 – 24 years* at the time of enrolment (excluding school students)
- Secondary school-aged persons who are not enrolled at school
- Persons receiving the JobSeeker or JobKeeper payment
- Persons and dependents of persons receiving the Youth Allowance, AUSTUDY or ABSTUDY
- Persons and dependents of persons holding:
- A pensioner concession card or Health Care Card; or
- A repatriation Health Benefits Card issued by the Department of Veterans’ Affairs.
- Persons and dependents of persons who are inmates of a custodial institution.
School based students are ineligible to be enrolled in Fee Free training.
*Notes – you will be required to demonstrate evidence of eligibility upon application. Students that do not meet one or more of the criteria listed above will still be able to enrol in the skill sets however, they will be required to pay the applicable course, resource and discretionary fees
Enrol NOW
Apply online now!
Alternatively contact your Case Manager at your Jobactive provider or approved broker. Please note that completion of the Stanley College application form does not guarantee enrolment or funding. Enrolment is dependent on funding being confirmed and the student’s ability to meet the eligibility criteria.
Stanley College also offers full-fee courses. Please visit our website www.stanleycollege.edu.au OR contact us at (08) 6371 9999 for information. Additional information on Jobs and Skills WA is available from https://www.dtwd.wa.gov.au/jswa
