Stanley College
Stanley College

CHC52015 Diploma of Community Services
(Case Management)

Course Overview

The CHC52015 Diploma of Community Services enables you to work in diverse areas such as community health, employment services and disability services to make a significant difference in client’s lives. The case management specialisation gives you skills to manage, coordinate and deliver services to the clients with diverse need. This will also give you first-hand experience in assessing and reviewing information and improving service practices. The job roles include but are not limited to Case Coordinator, Case Management Supervisor, Case Worker or Case Manager, Community Care Worker, Community Services Worker, Manager Community Services, Program Coordinator, and Team Leader.

  • Duration:
    104 weeks including 24 weeks of holidays

    • Work Based Training of 28 weeks @ 20 hours per week (total=560 hours)

  • Tuition Fee:

    • International Students:
      $19,800 + Materials Fee $900*
    • Easy payment plans available.

  • Mode of Study:
    The delivery methods for this course include:

    • Face-to-Face Classroom-Based learning
    • Practical Simulated Activities in the Stanley College Simulated Community Services Facility
    • Work-Based Training

  • Intake Dates:

    • 2024: 22 Jan, 19 Feb, 18 Mar, 29 Apr, 10 Jun, 22 Jul, 2 Sep, 14 Oct, 25 Nov
    • 2025: 6 Jan, 31 Mar, 19 May, 18 Aug, 22 Sep, 24 Nov

  • Location:

  • CRICOS Code:

  • Duration:

      52 weeks including 4 weeks of holidays
    • Work Based Training of 4 weeks @ 38 hours per week (total=152 hours)

  • Tuition Fee:

    • Domestic Students:
      $9,900 + Materials Fee $900*
    • Government Funding Available for eligible domestic students

  • Mode of Study:
    The delivery methods for this course include:

    • Face-to-Face Classroom-Based learning
    • Practical Simulated Activities in the Stanley College Simulated Community Services Facility
    • Work-Based Training

  • Intake Dates:

    • 2024: 22 Jan, 19 Feb, 18 Mar, 29 Apr, 10 Jun, 22 Jul, 2 Sep, 14 Oct, 25 Nov
    • 2025: 6 Jan, 31 Mar, 19 May, 18 Aug, 22 Sep, 24 Nov

  • Location:

Classes are rostered for 3 days per week + self-study component. Weekday classes are available.
>First intake in Adelaide Campus = 4 September 2023
Full-Time studies require students to attend a minimum of 20 scheduled course contact hours per week.

Funding is available for Domestic Students ONLY under the Jobs and Skills WA Program:
Concession Course Fee^: $439.20
Non-Concession Course Fee^: $1,482.30

For more information on Funded Courses including Entry Requirements, click here

^Student Tuition Fees – The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees. Eligibility criteria apply. Prices as per the VET Fees and Charges Policy 2023.

*The Materials Fee covers equipment and resources used in the delivery of your course at Stanley College.

Please familiarise yourself with the applicable Stanley College Refund and Cancellation Policy:
International Student Refund and Cancellation Policy
Local Student Refund and Cancellation Policy

Course Entry Requirements

  • Completion of Australian Year 12 or equivalent

Upper-Intermediate Level of English
IELTS Test Score of 5.5
Other recognised English Language tests such as:

  • TOEFL iBT: 46-59
  • PTE Academic: 42
  • Cambridge English: 162
  • OET: C Grade
  • Duolingo English Test: 85-90
  • CEFR Levels / Oxford Test: B2

Completion of Australian qualifications, evidence of certificate III level (minimum duration 26 weeks) or above

Other Requirements

No prerequisite entry requirements exist for this course.

Job Outlook

This qualification suits students seeking a career in the following job roles:

  • Child Welfare Officer
  • Residential Carer (Child Protection)
  • Social Housing Coordinator
  • Community Services Case Manager or Case Worker
  • Case Coordinator
  • Case Management Supervisor
  • Community Care Worker
  • Community Services Worker
  • Program Coordinator
  • Team Leader

Work Based Training

During Work-Based Training, you will be able to practice your skills and knowledge in real workplace settings. This will assist you to be job-ready> at graduation. Stanley College has entered into Work-Based-Training agreements with a number of employers.

All Work-Based Training is organised by Stanley College’s Employment Liaison Team in consultation with students. Before commencement of Work-Based Training, students are also required to provide:

  • National Police Clearance^
  • National Disability Insurance Scheme (NDIS) screening certificate
  • Medical Clearance may also be required
  • Evidence of Flu Vaccination
  • Current Working with Children Check (WWCC)
  • Evidence of COVID-19 Vaccination#
  • Driver’s Licence**

All fees/charges associated with the additional documentation listed above are not included in course tuition fees and payment is the responsibility of the student.

ˆ National Police Certificate (NPC) contains a list of a person’s disclosable court outcomes and pending charges from all Australian police jurisdictions. This includes traffic and non-police prosecuted matters. Where a student has ‘disclosable outcomes or pending charges’ then this may impact Stanley College being able to successfully place them with a Work-Based Training Host Employer, which may impact students being able to successfully complete their studies.

# WA and SA mandatory vaccination policy no longer applies, however, the majority of employers providing work-based training places for this course, require students to be Fully Vaccinated = You have received at least two doses of a COVID-19 Vaccination AND a mandatory third dose when it is due (currently 3 months after 2nd dose)

**Note – Working in the Community Care or Aged Care sectors, including Work Based Training, may require you to be able to drive to be able to meet the needs of the clients. Therefore, it is recommended you have a valid driver’s licence for these courses.

> Completing a course at Stanley College, does not guarantee a migration outcome. If you decide you want to undertake further study or work in Australia, upon graduation, you will need to check whether your visa allows this or whether you need to apply for a new visa by referring to for more information.

Course Content

Students must successfully complete the following units:

Unit code Unit title
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCCCS004 Assess co-existing needs
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCCSM004 Coordinate complex case requirements
CHCDEV001 Confirm client developmental status
CHCCDE010 Develop and lead community engagement strategies to enhance participation
CHCCSL001 Establish and confirm the counselling relationship
CHCCCS019 Recognise and respond to crisis situations

Training and Assessment

For further information on where this qualification is trained/assessed and the types of assessment methods used, please click here

RPL/Work Experience

Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.

Government Funding

For Doemstic Students
Domestic Students may be entitled to Youth Allowance, Austudy/Abstudy or the Pensioner Education Supplement. For enquiries, please contact Centrelink on 132 490.

Other Expenses

For other fees and expenses including Administration Fee, Health Cover, Recognition of Prior Learning, Late and Reassessment Fees click here

Further Studies

On completion of the CHC52015 Diploma of Community Services (Case Management), students may pursue a bachelors degree at Stanley College or selected Bachelor courses at Universities.

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Contact us on 6371 9999 or email

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In the spirit of reconciliation, Stanley College acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders, past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.